Sunflame Chimney Service in Hyderabad
Repair, deep cleaning and installation for every Sunflame kitchen chimney — the BLDC Tranquilo and Sereno hoods, heat auto-clean models, gesture and feather-touch panels and older filter units — at your home across Hyderabad and Secunderabad.
We are an independent appliance repair business servicing Sunflame kitchen chimneys at home in Hyderabad. We handle deep cleaning, BLDC motor and driver-board faults, heat auto-clean problems, gesture and feather-touch panels, oil collector faults and new installation. We are not an authorised Sunflame service centre, so if your motor has failed inside its warranty you are usually better off going to Sunflame directly — and we will tell you when that is the case.
- Brand
- Sunflame Enterprises, acquired in full by V-Guard for Rs 660 crore, announced December 2022
- Hood types serviced
- Filterless BLDC, heat auto-clean, gesture and feather-touch, and older filter models
- Sizes
- 60 and 90 cm, wall mounted
- Suction range
- Roughly 1,250 to 1,400 m³/hr on current models
- Sunflame published warranty
- On the Tranquilo 90, 12 months onsite on the product and 12 years on the motor
- Motor
- Brushless DC on the current Tranquilo and Sereno ranges
- Languages
- English, Hindi, Telugu
What we service on a Sunflame chimney
- Deep cleaning of the inner cone, impeller, motor housing, oil channel and oil collector
- BLDC motor and driver-board diagnosis, where the board fails more often than the motor
- Heat auto-clean faults: element not warming, cycle ending early, hood still greasy afterwards
- Gesture control and motion sensor repair, including sensors triggering on steam
- Feather-touch panels after oil has crept behind the glass
- Older Sunflame hoods with mesh or baffle filters and conventional motors
- Installation, re-siting during a kitchen change and duct re-routing
Related: chimney cleaning, chimney repair and chimney installation.
A long motor warranty, a short product one
Sunflame lists twelve months on the product and twelve years on the motor for the Tranquilo 90. That pairing is common across the Indian market and it shapes what we get called for.
After the first year, every panel, board, sensor, lamp and oil-related fault is your own cost, while the motor stays worth claiming for a decade. So the first thing we establish on the phone is whether the fault is the motor. If it is, we point you at Sunflame rather than quote you.
Common Sunflame chimney problems
These are the Sunflame complaints we attend to most often in Hyderabad. On the current BLDC hoods the obvious diagnosis is frequently the wrong one, so we test before quoting.
| Symptom | Most likely cause | What we do | Typical time |
|---|---|---|---|
| Hood will not start, no sound at all | On a BLDC model, a failed driver or controller board rather than the motor itself | Test and replace the driver board; replace the motor only if it has genuinely failed | 60–120 min |
| Suction weak although the fan sounds fast | Inner cone and impeller coated with hardened oil the auto-clean cycle never reaches | Strip the hood, degrease the cone and impeller, flush the oil channel and duct mouth | 75–110 min |
| Auto clean runs but the hood is still greasy | Heating element open circuit, or the cycle is run far too rarely for daily cooking | Test and replace the element, degrease by hand, set a realistic interval | 60–120 min |
| Oil dripping onto the hob | Oil collector full or misseated, or the channel feeding it is choked | Clear and reseat the collector, flush the channel, renew a hardened gasket | 45–75 min |
| Feather-touch panel unresponsive | Oil ingress behind the glass onto the control board | Clean and dry the panel and board, repair the track, or replace the panel | 45–90 min |
| Gesture control ignoring you, or starting on its own | Sensor lens filmed with oil, or steam being read as a hand | Clean and re-calibrate the sensor, or replace the module | 40–70 min |
| Rattling or droning at high speed | Impeller unbalanced by uneven oil, or a worn bearing on an older hood | Clean and re-balance the impeller, replace the bearing and re-grease the shaft | 60–120 min |
Times are for one technician at your home and exclude waiting for a spare part that has to be ordered.
Sunflame chimney models we service
All Sunflame chimneys, current and discontinued, including the models below. Figures are as published by Sunflame and its Indian retailers; your unit’s exact specification is on the rating sticker inside the hood.
| Model | Width | Suction | Filter and cleaning | Controls |
|---|---|---|---|---|
| Sunflame Tranquilo | 60 and 90 cm | 1400 m³/hr | Filterless, heat auto-clean, BLDC | Feather touch, gesture and motion sensor |
| Sunflame Sereno | 90 cm | 1400 m³/hr | Auto clean | Motion sensor |
| Sunflame Cupo | 90 cm | 1250 m³/hr | Auto clean | Motion sensor |
Sunflame has sold chimneys in India for many years and most of the hoods we see are older models with mesh or baffle filters and a conventional motor. Those are still serviced. Call us with the number on your sticker.
Sunflame terms, and what they mean for a repair
Sunflame names its hoods rather than coding them, so what matters for a repair is the feature list on the box. These are the terms Sunflame uses on its own listings and what each one implies when something goes wrong.
| Term | What it means | Why it matters for a repair |
|---|---|---|
| BLDC motor | A brushless DC motor, listed on the current Tranquilo range | A dead hood is usually the driver board, not the motor winding, so we test the board first |
| Auto clean | Sunflame describes a one-touch heat-operated cycle that removes grease and grime | The element can fail on its own while the fan still runs normally |
| Filterless | No filter plates; oil runs down the inner cone to a collector | The cone must be stripped by hand. Running the auto-clean cycle is not a substitute |
| Feather Touch Controls | Sunflame’s name for its light-pressure touch panel | Oil behind the glass is the usual cause of a dead panel, and it is a board-level repair |
| Gesture Control | The hood responds to a hand passing in front of a sensor | A hood starting by itself is almost always this sensor reading steam |
| Multiple Auto Gear Up Control | A Sunflame feature name for automatic fan speed stepping | Speeds that step on their own are usually this working as intended, not a fault |
| 60 / 90 | Width of the hood in centimetres | Decides the canopy, glass and bracket we carry |
Where to find it: on the rating sticker inside the hood, usually under the canopy or at the back near the duct outlet. A photo of that sticker tells us which part to bring.
Sunflame’s warranty, and when to claim it
Sunflame lists twelve months onsite on the product and twelve years on the motor for the Tranquilo 90, covering manufacturing defects and excluding physical damage. The product year is short; the motor cover is among the longer ones in this market.
If the motor itself has failed and you are inside those twelve years, raise a Sunflame service request. The motor should cost you nothing, and we will say so on the phone rather than quote you for it.
Cover differs by model and by the dealer you bought from, so check your own invoice before assuming these figures apply to your hood.
What we handle instead
Everything outside that motor claim: deep cleaning, oil and collector faults, driver boards, gesture sensors and feather-touch panels, blocked or badly routed ducts, lamps, installation and re-siting, physical damage, and any hood past its cover.
Most Sunflame hoods in Hyderabad kitchens are older units well past any warranty, and those are straightforward to keep running as long as a motor or board of the right rating is still available.
Sources: Sunflame product listings and Indian retailer specification sheets.
How a Sunflame service visit works
- You send the symptom. Call or send a short video of the chimney running. Sound and smoke tell us more than a description, and it lets us carry the right spare on the first visit.
- We tell you what it is likely to be. You get a probable cause and a price range before anyone travels, along with the visit charge.
- On-site diagnosis. The technician opens the hood, checks suction at the canopy, tests the driver board on BLDC models, inspects the duct and flap, then shows you the fault before quoting.
- Repair or deep clean. Work is done at your home. Floors and the hob are covered, oil-soaked parts are degreased in a tray, and old parts are handed to you.
- Test and hand over. We run every speed, check noise and suction with the kitchen door shut, clean the work area and give you a dated bill.
Full detail on charges is on the service charges page, and the areas we cover are listed under service areas.
Sunflame chimney questions
Do you repair older Sunflame chimneys?
Yes, and most of our Sunflame work is on older hoods with mesh or baffle filters and a conventional motor. They are simpler to repair than the current BLDC models, parts are still available, and a well-maintained one will outlast a neglected new hood.
How long is the Sunflame chimney warranty?
On the Tranquilo 90, Sunflame lists twelve months onsite on the product and twelve years on the motor. Cover varies by model, so check your invoice. If the motor itself has failed inside those twelve years, claim it from Sunflame rather than paying us.
My Sunflame chimney is dead. Do I need a new motor?
On a current BLDC model such as the Tranquilo, usually not. The motor is driven by a separate controller board, and that board fails far more often than the winding. We test the driver first, which frequently turns a motor replacement into a much smaller board repair.
Does Sunflame’s auto clean replace a deep clean?
No. Sunflame describes it as a one-touch heat-operated cycle that removes grease and grime, and it does loosen oil and move it towards the collector. It does not clean the inner cone, the impeller blades, the motor housing or the duct, and those are the surfaces that cost you suction. A hand strip-down every four to six months keeps the pull where it started.
Why does my Sunflame chimney change speed on its own?
Two possibilities. If your model lists Multiple Auto Gear Up Control, stepping up a speed automatically is the feature working as designed. If it starts from off with nobody near it, that is the gesture sensor reading a plume of steam or a lens filmed with oil. Cleaning and re-calibrating the lens fixes most of those.
Is Sunflame still an independent company?
No. V-Guard announced in December 2022 that it was acquiring a 100 percent stake in Sunflame Enterprises for Rs 660 crore. For a repair this changes nothing about the hood in your kitchen, but it is worth knowing when you look for official service or spare parts.
Do you fit genuine Sunflame spare parts?
We use genuine parts where they are available to independent dealers, and OEM-grade equivalents where Sunflame supplies only through its own network. We tell you which one is going in before we fit it and hand you the old part afterwards.
Which areas do you cover for Sunflame service?
Hyderabad and Secunderabad, including Gachibowli, Kondapur, Madhapur, Kukatpally, Miyapur, Nizampet, Bachupally, Manikonda, Banjara Hills, Jubilee Hills, Mehdipatnam, Attapur, Uppal and LB Nagar. The full list is on the service areas page.
Independent service notice. AS Chimney Services Hyderabad is an independent appliance repair business. We are not an authorised service centre of Sunflame and we are not affiliated with or endorsed by Sunflame Enterprises or V-Guard. The name Sunflame and its logo are trademarks of their owner, used here only to describe the appliances we repair. For in-warranty claims, contact Sunflame directly.